With newer versions of StoreFront and Citrix Gateway, when you logoff StoreFront 3.15+ that is through Citrix Gateway, all you see is a white page with the text “Logoff is successful”.

Alternatively, you can redirect to the Gateway logon page by creating and binding a Responder policy

  1. In the menu, go to AppExpert > Responder > Actions.
  2. Enable the Responder feature if it isn’t already enabled.
  3. On the right, click Add.
  4. In the Create Responder Action window:
    1. Give the Responder Action a name. The purpose of this Responder is to redirect to the Gateway logon page after StoreFront is logged off.
    2. Change the Type drop-down to Redirect. Note: it’s easy to miss this step.
    3. In the Expression box, you can enter "https://" + HTTP.REQ.HOSTNAME.HTTP_URL_SAFE or you can enter the actual https:// URL to the Gateway Virtual Server. The first option uses the Gateway FQDN originally entered by the user.
  5. Click Create.
  6. On the left, in the menu, click the Policies node under Responder.
  7. On the right, click Add.
  8. In the Create Responder Policy window:
    1. Give the Responder Policy a name.
    2. Change the Action drop-down to the name of the Responder Action you just created.
    3. In the Expression box enter HTTP.REQ.URL.CONTAINS("/cgi/logout")
  9. Click Create.
  10. In the menu, go to Citrix Gateway > Virtual Servers.
  11. Edit your Citrix Gateway Virtual Server.
  12. Scroll down to the Policies section and click the plus icon.
  13. Change the Choose Policy drop-down to Responder and click Continue.
  14. In the Policy Binding section, click where it says Click to select.
  15. Click the radio button (circle) next to the Responder Policy you just created and then click the blue Select button at the top of the page.
  16. Click Bind.